Hotels are finding it increasingly difficult to hire receptionists with the right skills. Because of this, educational centers and institutes of tourism and hospitality have developed Hotel Receptionist training programs. This training is often provided free of charge.
A Free Hotel Receptionist Course aims to help students impress employers or potential employers with their dedication to self-improvement and their skills bank as a receptionist.
A Free Hotel Receptionist Course will strengthen your customer service skills as it is an essential element of working in the hotel industry. This training will help you improve and provide excellent customer service at all times.
The course offers exciting employment opportunities throughout the hospitality industry and provides a complete education and will prepare candidates for a successful career in the hospitality industry.
The course is designed for those seeking employment as a receptionist within the hospitality industry or an experienced receptionist who aims to improve existing skills and develop or learn the best and most up-to-date practices in the hospitality industry.
A Hotel Receptionist Course is a training program that provides students with both the theoretical and practical knowledge and duties of a hotel receptionist to the highest standards.
The training course will allow you to learn the main tasks of a hotel receptionist such as: guest registration and room assignments, correct description of the different services offered by the cash and voucher management (Charges / Billing)
The course will also train the student to prepare the account, check-out procedures, issue tax documents, collect fees, manage complaints, claims and incidents. The course is taught in modules and students will study several useful topics, such as Microsoft Excel, Word and PowerPoint, so it is an opportunity to improve their computer skills.
Other modules in this course include database administration, email writing, meeting management, booking process and customer service. The course will teach students how to deal with security issues, so you will be fully equipped to handle any situation.
These are some of the topics that can be included in the program content of a Hotel Receptionist Course:
The prices of the Hotel Receptionist Courses are varied. The prices of these courses are between $165 and $675. The cost of these courses will vary depending on the country where the course is given, the institution or university that teaches the course, the modality, the duration of the course and the materials provided during the course, among other factors.
Related Topics
Other Topics of Interest in ALPHAPEDIA
Esta web usa cookies.